Sales 844-205-5525 Parts 866-949-4774
Q.) How do you ship your chassis?
We ship our chassis stacked via road, with a number of pre-approved trucking companies.
Q.) Can I pick up my chassis on site after it is finished?
Yes, just bring your own chains and binders.
Q.) Can I visit your factory to check on my chassis being built?
Of course you can. Give us a call ahead of time and let us know when you are stopping by so we can have one of our dedicated employees ready to give you a tour around the facility.
Q.) What is the warranty that comes with a Cheetah Chassis?
Cheetah Chassis provides a five (5) year standard warranty.
Q.) What if I need a chassis that is different than what you have on the website?
Give our sales department a call at 844-205-5525 and we will discuss your requirements. Once we are in agreement of the details our CAD-trained engineers will take it from there.
Q.) How soon will my chassis be ready?
Normal lead time is about eight (8) weeks from a signed sales order, subject to receipt of materials. If you have an immediate need for an intermodal chassis, check out our in Stock inventory.
Q.) How can I optimize my legal load carrying capacity?
Several factors can lead to higher legal load carrying capacities including: increased number of axles, increased trailer length, or a lighter frame. Don’t forget that these laws vary between countries and even states. But don’t worry; one of our experienced sales experts can help you decide what option is best for you.
Q.) What if I need a chassis that can carry a combination of containers of different lengths?
We have several different chassis that are more than up to that challenge. If you’re unsure of what you need, or need something very specific, contact our sales department
Q.) What if I want a specific component included on my chassis?
We offer a number of options. Please contact us for more information.
Q.) Do your chassis meet Canadian bridge law regulations?
The chassis we manufacture for Canada are Province specific. Just tell us where they are going to be utilized.
Q. Is there a Cheetah dealer in my area?
There is an extensive list of Cheetah Chassis dealers who represent us. Take a look at our dealers page to find one close to you or speak to one of our sales representatives.
Q. Do you sell replacement parts for your chassis?
As a matter of fact we do, and standard components of other manufacturers as well. Cheetah offers a full-service, aftermarket chassis parts distribution center. If you’re looking for replacement parts please contact our Parts Dept. at 866-949-4774 (toll-free) or submit a Parts Inquiry Form here.
Q. My question wasn’t answered. Who should I contact?
You should contact our sales department, or e-mail us. All contact information can be found on our contact page.